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What to Do When You’ve M-PESA’d the Wrong Person or Till Number

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In the digital age, where a simple tap on your smartphone screen can initiate a financial transaction, we’ve all had our share of “oops” moments. M-PESA users in Kenya are no strangers to accidentally sending money to the wrong recipient or till number. While such situations can be distressing, Safaricom has put measures in place […]

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